Five simple ways to show good white cane etiquette

Blind Low Vision NZ has set out five simple ways to act around people who use a white cane, for White Cane Day on 15 October.

The organisation says a common misconception is that everyone with a white cane cannot see at all. A person may have useful sight and still need a cane to get around safely.

White Cane Day is held every 15 October. It raises awareness of the white cane and of the rights of people who are blind, deafblind or have low vision to travel safely and independently.

How a white cane works

Blind Low Vision NZ explains that a long white cane helps people find their way. As the user moves it across the ground ahead, the tip can detect obstacles, changes in the ground and steps.

Information travels through the cane to the user’s hand. That helps them understand their surroundings and choose the safest path.

The organisation adds that sight loss looks different for everyone. Some people have changes to central or peripheral vision, light perception, contrast or colour. What a person can see may also shift with lighting, glare or how busy a place is.

Five tips for white cane etiquette

First, never touch or move someone’s white cane without permission. Blind Low Vision NZ advises that this can interfere with how the person navigates and make their journey less safe.

Second, ask before offering help, and follow the person’s lead. The organisation suggests introducing yourself and asking whether they would like a hand, and not grabbing their arm, pulling them along or taking hold of the cane.

If the person accepts, ask how you can best help and follow their instructions. If they decline, respect that decision.

Third, speak directly to the white cane user, not to a friend, family member or support person with them. The organisation says people who are blind or have low vision can communicate, make decisions and speak for themselves.

Fourth, give people space and time to move at their own pace. Avoid crowding them, stepping over the cane or suddenly changing direction in front of them. If you are walking together, tell them when you are changing direction or leaving.

Fifth, give clear directions instead of pointing. Blind Low Vision NZ advises that gestures or vague phrases may not help, and that plain descriptions work better, such as telling someone to turn left or that a doorway is on their right.

You can also describe an obstacle in relation to the person. If you are unsure how to explain something, the organisation suggests asking what information would be useful.

Where to get support

Blind Low Vision NZ says many people see a white cane as a step towards greater freedom. It can help them travel to work, meet friends, take their children to school and enjoy their local community.

The organisation’s getting around service helps people find ways to travel safely and independently, including learning to use a mobility aid such as a white cane or a guide dog. People who want to know more about its services and support can call its contact centre on 0800 24 33 33.